Frequently Asked Questions

What age range of children will most appreciate TLC shows? 

Ages ~2 to 6. My programming is tailor-made to best fit the age range of the children in your group. Older siblings are welcome. 

What is the cancellation policy on show bookings? 

Cancellations made 4+ days before the scheduled event receive a full refund. Cancellations made 2-3 days before the scheduled event receive a half refund.  Cancellations made within 24 hours of the scheduled event are non-refundable. This policy applies to online and in-person show bookings. If you have further questions please contact Soraiya at info@thelittlecubby.com.

I need to reschedule my show booking. How do I do this?

You can reschedule by cancelling your current booking and choosing a new date. Email Soraiya at info@thelittlecubby.com to cancel and reschedule. Please note that the cancellation policy applies:

Cancellations made 4+ days before the scheduled event receive a full refund. Cancellations made 2-3 days before the scheduled event receive a half refund.  Cancellations made within 24 hours of the scheduled event are non-refundable. This policy applies to online and in-person show bookings.

One of the songs on the album has the word God in it. Is this religious music?

The Little Cubby is not religious music: no religious denomination is promoted. The songs are inspired by all of the children in my life - and the primary goal is to offer unconditional love to each child and provide parents with a positive resource. The songs also arise out of my relationship with God as I understand God. Most of the tracks make no mention of spiritual matters (e.g. 'Everybody Poops'). Where God is mentioned (e.g. 'God Whispers') the message is one of love, and the invitation is to explore what spiritual terms mean for your family. This music has been lovingly crafted for families of all faiths, for those who are questioning and seeking their own path, and for those who identify as secular. 

About online Zoom shows...

What is the maximum number of attendees on Zoom? 

In order to keep the "tiles" on screen to a reasonable number, and to allow for personal attention and interaction, these are the following attendance limits:

30min and 45min shows: approximately 10 children. 

15min show: 3 children. 

Any grown-ups, such as parents or grandparents, are very welcome to watch/participate from the same device as the child! But please try to avoid joining Zoom from multiple devices, as this increases the number of “tiles” on the Zoom party - making it difficult for the children to interact and see one another.

What software and tech setup is needed to participate on Zoom? 

1. Laptop or desktop computer. (These are preferable to tablets, pads, and smartphones because the latter have smaller screens that make participation difficult, and reduce the sense of community connection). 

2. Stable internet connection. 

3. Familiarity with how to click on a Zoom link, turn on your own video, and mute/unmute yourself.

4. Good speakers. The Zoom show will only sound as good as the speakers you use! Computer speakers tend to be tinny. Try connecting to external speakers, such as with a bluetooth connection.

Can we get a group photo on our Zoom show? 

If your group has signed recording consent forms, then yes! Stills (photographs) of your recording can be made. There is no extra fee for recording or stills. Please keep in mind that the recording occurs in Zoom and therefore the quality will not be as crystal clear as a smartphone video. Your recording and stills will be available within a week after your scheduled event.

Contact Soraiya

More Questions? 

Email me at info@thelittlecubby.com. - Soraiya